Contacts
| Pan Tours - Panda Group |
General Information |
1-800-356-8685 | |
| New Agency Sign Ups, Logins | |||
| HOURS: Mon-Fri 8:00 AM - 5:00 PM, Hawaii Standard Time | |||
| Customer Specialists | Toll free 1-800-356-8685 or (808) 738-3502 |
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| Dept. FAX | (808) 738-3894 | ||
| Support - Online Travel Services | |||
| Our Online Travel Services department provides customer support for bookings made online in our Hawaii packaging engine. | |||
| HOURS: Mon-Fri 6:00 AM - 5:30 PM, Sat 9:00 AM - 1:00 PM, Hawaii Standard Time | |||
| General Line | Customer Support | (808) 738-3898 | |
| Toll-free Line | Outer-Island & US Mainland | 1-866-444-4352 | |
| Dept. FAX | (808) 737-5272 | ||
| Pan Tours Ticketing | |||
| Domestic and International Bulk & Net Air Ticketing | |||
HOURS: Mon-Fri 8:00 AM - 5:30 PM, Sat 9:00 AM - 1:00 PM, Hawaii Standard Time |
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| General Line | Ticketing | (808) 732-6691 | |
| Toll-free line | Outer Island & US Mainland | 1-800-356-8685 | |
| FAX | (808) 732-5888 | ||
| JAL Pak | |||
| Japan packages & cell phone rentals | |||
| Department email: Jalpak@panda-group.com HOURS: Mon-Fri 8:00 AM - 5:00 PM, Hawaii Standard Time |
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| General Line | Ask for "JALPAK" | (808) 732-6691 | |
| Daisy Tsui | Assistant General Manager | (808) 738-3341 | |
| Peggy Hung-Tsoi | Manager | (808) 738-3508 | |
| Monica Miyamoto | Supervisor | (808) 738-3588 | |
| Prisca Basa | Travel Consultant | (808) 738-3826 | |
| Reiko Chinen | Travel Consultant | (808) 738-3522 | |
| Dana Tsuchitori | Travel Consultant | (808) 738-3527 | |
| Dept. FAX | (808) 738-3828 | ||
| Sales | |||
| Sales Office 1017 Kapahulu Ave Honolulu,HI 96816 |
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| HOURS: Mon-Fri 8:00 AM - 5:00 PM, Hawaii Standard Time | |||
| For information on our Affiliate Program, Agent Direct or General information please contact: | |||
| Justin Kahoaka Business Development Manager Direct Line: (808) 738-3566 Fax: (808) 738-3375 Email: jkahoaka@panda-group.com |
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| Robin Sarceda Account Manager Direct Line: (808)- 738-3820 Fax: (808) 738-3375 Email: robins@panda-group.com |
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| For all International inquires contact: | |||
| Danny Shum Sales Manager Direct Line: (808) 738-3835 Cell: (808) 222-8546 Fax: (808) 738-3828 Email: dshum@panda-group.com |
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